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Please read our policy carefully before enrolling in any course or booking a session.

Refund, Cancellation
& Shipping Policy

Effective Date: Aug 28, 2025

At Indian Music Guru, operated and powered by Bickram Ghosh Academy & Artisteverse, we strive to provide a seamless and enriching learning experience.

At Indian Music Guru, operated and powered by Bickram Ghosh Academy & Artisteverse, we strive to provide a seamless and enriching learning experience. Please read our policy carefully before enrolling in any course or booking a session.

🔁Rescheduling & Cancellations

  • In the unlikely event that an artiste cancels or reschedules a confirmed session, you will be notified and offered alternate time slot options.
  • If you fail to attend a confirmed session (1:1 or group), no refund or rescheduling will be provided.
  • Student-initiated cancellations are not permitted.

💸Refund Policy

All course fees are strictly non-refundable, whether for:

  • Pre-recorded courses
  • One-on-one (1:1) masterclasses
  • Group masterclasses

• Enrollment is non-transferable. Substitutions, batch changes, or transfers to another participant are not allowed.

• No partial refunds or credits will be issued for incomplete or unused courses.

🚚Shipping Policy

  • At present, Indian Music Guru does not sell or ship physical products.
  • All offerings are digital (pre-recorded video lessons, online one-on-one classes, and live group sessions).
  • As such, there is no shipping, delivery, or physical exchange applicable.

🙏Student Responsibilities

  • All live classes will be conducted online; a stable internet connection is the student's responsibility.
  • Students are expected to maintain respectful behavior during sessions. Disruptive conduct may result in removal from the course without refund.
  • Recording, sharing, or redistributing any course/session is strictly prohibited. Breaches will result in immediate removal without refund and may lead to legal action.

📩Contact Us

For any questions regarding this policy, please reach out to us:

Email:support@indianmusicguru.com

Company: Metastar Media Pvt. Ltd.

Registered Office: 302, Kumar Plaza, Air India Rd, Kolivery Village, Vidya Nagari, Kalina, Santacruz East, Mumbai, Maharashtra 400029